|
Organization of care Introduction For the development of the Home Care Programme Epidermolysis Bullosa the experiences of patients, carers and careworkers were used in particular. These experiences were gathered through literature study and interviews. The interviews demonstrated that carers must prevent inconsistencies, overlaps and gaps in the care for the patient / carer. This chapter describes what the care organization could look like, important aspects of this and how the information and instruments from the different chapters of this home care programme may be used to support the organization of care. Before this is discussed, a number of features of the disorder Epidermolysis Bullosa and a number of features of the treatment / care of EB-patients will be mentioned. These features partially determine the way in which the care should be planned. Features of disorder and care The following features of the disorder Epidermolysis Bullosa determine how the care should be organized:
The features mentioned above also mean that:
Aspects of the care organization Because of the features of the disorder and the treatment / care the important aspects in the organization of care are:
Key role of patient, parents / carers In general the EB-patient him/herself and/or parents / carers are the ones that have a lot of experience with the treatment / care and are well informed about the way the treatment / care should be performed, and also about the effects a certain treatment or procedure may have. The patient and/or carer is therefore, an important source of information and should be involved directly when the course of treatment / care and individual care plan is drawn up. The patient and/or carer is also pre-eminently suitable for the coordination of care. They are supported in this by careworkers who lead the way through the labyrinth of the health service. Clinical centres The diagnostics and the establishment of the course of treat-ment take place in a limited number of clinical centres in the Netherlands. In these centres several disciplines and care-workers are involved in the care, for example, (pae-diatric) dermatologist, plastic surgeon, nurse, social worker, physio-therapist and ergotherapist. EB-patients are usually treated throughout their life by medical specialists and other specialized careworkers in these centres. That does not mean that careworkers from other intra-mural health organizations (hospitals, nursing homes, reha-bilitation centres, medical (paediatric) day-care centres, etcetera) will not encounter EB-patients and primary health careworkers will also be involved in the treatment and care. The careworkers from the specific clinical centres will de-termine together with the patient and/or carer whether others need to be involved in the care and they will, in principle, also see to it that the people involved are well- informed. Transfer of knowledge As mentioned before the knowledge about the disorder and ex-perience with the treatment / care is confined to a number of clinical centres. In order to treat / nurse / care for the patient properly at home and in other intramural health orga-nizations, it is important that the knowledge of these centres is also accessible to others. The information of this home care programme may be used (parts or entirely) to inform others (involved careworkers) about the disorder and its treatment. Concordance and communication Depending on the nature and complexity of the patient's pro-blems, more disciplines / careworkers can be involved, both intramurally and extramurally or both, in the treatment and care. In this situation concordance and proper communication about the careworkers' tasks is important. A number of instru-ments, which is important for the communication and concor-dance about tasks, will be further discussed in this chapter. The subjects are: multidisciplinary approach; coordination of care; use of an individual care plan; logbook.
|
||||||||||||||||||||||||||||||||